The VoIP Mag

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Are you worried about the costly long distance phone rates? Do you want to find some ways on how to call your loved ones in a cheap way? Are you a student who finds it hard to make a call with your parents? Is your company paying too much for long distance call? Have you heard how VoIP contributes in communication business? The waiting is over, VoIP is the answer.

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Need to have a big business meeting in a hurry, but don’t want to spend a lot of money on travel expenses and lodging? Maybe you’re searching for a cost-effective way to connect employees in different locations for collaborative efforts?

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A recent survey conducted by Emprix revealed that more than one third of all VoIP service providers, which includes Hosted PBX service, are unable to recognize they have a service quality problem until a customer complaint is received.

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Q: What basic features are included in business class VoIP offerings?

A: VoIP providers typically provide all of the Class 5 features found in traditional telephony offers. These include standard business class features such as caller ID, auto-attendant, call hold, call forwarding, and three way calling.Q: What are VoIP’s Conferencing capabilities?

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We’re looking to buy our first PBX. Any recommendations on must have features for a PBX?

Yes, there are a number of generally accepted features that you should look for in any PBX. As an aside, we generally recommend an IP PBX, as opposed to a traditional PBX, but either way, here are the features to look for: (more…)

If you’ve spent more then a few minutes reading about VoIP technology, you’ve no doubt bumped into the term Quality of Service (QOS). But what exactly is QOS? Why is it so important? How is QOS defined? And what happens if the QOS you receive from a service provider, or from your own network, isn’t very good?

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Question: Which mobile VoIP client will end up the winner? Answer: What do you mean by mobile VoIP client? Is it software that lets you make VoIP calls via your cellular data service? That lets you make WiFi calls using your dual mode handset? That lets you initiate cellular calls that end up being delivered over the Internet? Or some or all of the above? You see the problem. At present, mobile VoIP is more a marketing term than a specific service or technology.

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You may not currently have a huge choice in buying VoIP phones. After all, most companies buy phones that work with their PBXs, not the other way around. You’re often limited to your PBX vendor’s proprietary or third party vendor-certified models — at least until session initiation protocol (SIP) is mature and ubiquitous enough to become the standard (that might take a while).

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While enterprise VoIP offers many cost, efficiency and productivity benefits, it also opens the door to external threats. That’s because VoIP is, at its heart, a data networking technology, making it a prime target for hackers, data thieves and other types of online troublemakers.

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First VoIP plundered the PTSN subscriber base, sending the baby Bells’ profit margin into a tailspin. Now VoIP applications have tunneled into every communications technology, bringing VoIP to millions of potential users (billions globally) from every available platform. Today, seasoned startups have staked their success on applications designed to bring VoIP to end-users through blogs and Web sites, cell phones and Wi-Fi. Some of these platforms have nearly a half dozen companies fighting for superiority, while others have their market cornered.

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